Summary

The Section of General Internal Medicine is seeking a Coordinator, Patient Support Services who will be responsible for coordination of patients at our San Felipe Primary Care Clinic, including front desk activities, scheduling patient appointments, maintaining patient records, and entering orders for patient tests. The candidate will manage and coordinate patient referrals, as well as provide administrative support for physicians as needed.

This position will be located at the San Felipe clinic and offers free parking.

Job Duties

• Assists with front desk activities including patient check-in and check-out.
• Coordinates patient scheduling and referral loops.
• Independently manages clinical administrative documentation including patient faxes and forms.
• Coordinates with health care facilities for patient surgeries, tests, or procedures.
• Assembles medical records and insurance information for patient appointments.
• Assists with insurance pre-authorizations or issues.
• Provides administrative support for physicians as needed.
• Perform other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Clinic front office experience.
• Bilingual in Spanish.
• Insurance verification experience.
• Strong decision-making skills.