Summary

Baylor College of Medicine - CHRISTUS Children’s in San Antonio is seeking a highly motivated and competent professional to serve as a Business Strategy and Development Associate. The primary responsibilities will include developing physician referral outreach plans and spearheading outreach by visiting community providers and overseeing external communications under the direction of the BCM Executive Director. The successful candidate will have exceptional communication skills, both written and verbal, be a great team player, have strong and proven organizational skills, and experience in managing high-level business relationships. Must be self-motivated, resourceful, and proactive, organized, detail oriented, and able to multitask. In addition, they will demonstrate excellent networking, relationship, and conversational skills.

This position is located onsite in San Antonio, TX.This position is located onsite in San Antonio, TX. This position requires local travel (80-90%, rarely overnight) within San Antonio and up to 10% travel outside of Texas (may require overnight).

Job Duties

• Develop and execute community engagement strategies to foster strong partnerships and increase patient volume.
• Establish and manage relationships with physicians, EMS providers, and healthcare organizations to expand referral networks.
• Represent BCM and CHRISTUS Children’s at community events, health fairs, and networking opportunities to promote our services.
• Collaborate with clinical teams and local leaders to build trust and enhance the patient experience.
• Work closely with marketing and operations teams to align outreach efforts with business growth strategies.
• Assist in developing marketing materials, presentations, brochures, and social media content to support outreach initiatives.
• Share insights and best practices with the marketing team to strengthen our messaging and impact.
• Travel daily throughout San Antonio metro area (must provide own vehicle).
• Perform other job-related duties as assigned.

Minimum Qualifications

• Bachelor’s degree.
• Two years of relevant experience.

Preferred Qualifications and Skills

• Master’s degree (in related field of business administration, finance or healthcare administration).
• Proven experience in external relations, public relations, or a related field.
• Experience in an academic medicine, healthcare and/or hospital setting.
• EPIC experience.

While many competencies, skills, and knowledge are critical to the success of the role, the following are examples of notable aptitudes that must be demonstrated:

• Strong operational skills and ability to gain the confidence of BCM providers, CHRISTUS Children’s staff, and other external partners.
• Ability to display a professional and executive, positive attitude with strong interpersonal skills and communication skills required and must be able to work independently and collaboratively to meet deadlines.
• Demonstrate a high degree of flexibility in accepting work assignments with the ability to effectively prioritize tasks, understand processes, and resolve issues.
• Highly detail-oriented, self-motivated, efficient, and strong organizational skills.