Software User Experience Quality Engineer

Apple Inc

Cupertino, CA

Job posting number: #7289297 (Ref:apl-200574676)

Posted: October 21, 2024

Job Description

Summary

Apple is where individual creativities gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Imagine what you could do here!

The Software User Experience Quality Team specializes in simulating our customer’s software user experience across our most popular products. We do this to ensure we are shipping high-quality software that meets our customer’s expectations. We perform functional and user-centric testing on iOS and macOS, with a focus on the overall customer experience of using our products. You will provide perspective and guidance on how it feels to use our products to help us deliver the best possible experiences. As a member of our fast-paced group in Software Quality, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to delight and inspire millions of Apple’s customers every day.

Description

You'll join a dynamic and fast-paced team of functional testing engineers to ensure that our software meets the high-quality bar Apple is known for. Part of your responsibilities will include testing like a user while being vigilant about every issue that is encountered during a test pass. You will become extremely fine-tuned in assessing the impact of each bug on a customer’s overall product experience. You will process results, draw important conclusions and present impactful data to our internal partners. You will gather user data telemetry and update existing user flows. You must be flexible and able to bounce between varied tasks efficiently. You must have a passion for exceptional user experience and a dedication to delivering the highest quality products for both our customers and our stakeholders.

Minimum Qualifications

Relevant work experience working in manual software testing under high pressure situations
Advanced proficiency with iOS, macOS, watchOS, tvOS, or other operating systems
Ability to investigate and debug difficult problems and independently work towards results
Ability to file comprehensive and actionable bug reports
BS in Computer Science or equivalent experience

Preferred Qualifications

Intermediate level proficiency with Python
Experience with Tableau Analytics and or analyzing results data
Ability to independently lead initiatives
Passion for delivering great user experiences to customers
Creative thinker and strong problem solver with meticulous attention to detail
Highly organized, creative, motivated, and passionate about achieving results
Excellent written and verbal communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $97,300 and $188,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apply Now

Job posting number:	#7289297 (Ref:apl-200574676)
Application Deadline:	Open Until Filled
Employer Location:	Apple Inc Jacksonville,Florida United States
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