Adobe Edge Delivery Business Product Lead
Job Description
ROLE SUMMARY
We are building world class expertise in our Chief Marketing Office (CMO) to accelerate performance and enable our product marketers to be focused on customers like never before. Our ambition is to be the best marketers, leveraging data & technology, our brand, and creativity to make Pfizer and our portfolio the most trusted and preferred in the industry.
The Adobe Edge Delivery Product Lead is a new role within the Customer Facing Technology team directly reporting to the Customer Facing Technology Lead for Customer Engagement Technology & Innovation (CETI) within the Chief Marketing Office (CMO). This Business Product Lead will be responsible for developing a customer centric product roadmap that delivers on business priorities to support publication of Brand Patient and Caregiver websites across the Pfizer Digital Ecosystem.
This Product Lead will be an advocate for – and leverage – Pfizer’s new product model to define the business, customer and colleague objectives which support Digital Customer Strategies for web properties leveraging Adobe Edge Delivery. Under the product model, they will collaborate closely with the Digital Team Product Lead for Adobe Franklin, as well as other members of Pfizer’s Digital Development and Services teams.
This product lead will focus on both short-term and longer-term direction of the Adobe Franklin platform and capabilities to optimize for business and customer impact, while supporting a positive colleague experience.
ROLE RESPONSIBILITIES
As product lead will continuously manage, develop, and drive the optimization of the Pfizer Adobe Edge products
Lead development of Objectives and Key results (OKRs) for Adobe Edge with digital and business partners to drive platform optimization, feature development and ongoing testing to ensure optimal customer experiences.
Partners with the Digital Product Lead to define the problem statements, identify user/customer personas, and product strategy
Identify crucial technology dependencies between Adobe Edge Delivery and other parts of the stack supporting the customer-facing digital ecosystem at Pfizer
Where appropriate, standardize and scale Adobe and other technologies supporting the customer-facing digital ecosystem
Work with Digital Architects to streamline business input and decision making to ensure requirements are defined with purpose, and delivery and adoption of the products are achieved efficiently
Appropriately prepare CMO partners and business stakeholders for digital releases and key operational impacts
Manage relationships and engagements with the relevant product group technology vendors in collaboration with digital and procurement team(s) to ensure Pfizer’s business requirements are being addressed
Own and create any needed plans of action for Adobe Edge Delivery and related customer facing digital ecosystem technologies in collaboration with CMO, Commercial and Digital partners.
Collaborate with privacy, digital, legal, regulatory and compliance teams in setting and deploying data standards, policies and procedures in context of the Adobe Franklin product
Partner with digital team on product decisioning / strategy as well as day to day product delivery within the agile teams, including with technical / engineering team on hands on solution development and management of external development vendors
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
BASIC QUALIFICATIONS
Bachelor's degree required.
10+ years of experience in positions of Digital Product Management with a proven track record, especially in roles that focus on solutions that support customer needs and/or leading large web development and optimization capabilities at an enterprise level.
Experience using web analytics to prioritize and refine product roadmaps and feature development.
Experience leveraging qualitative research and quantitative data to prioritize feature development.
Be a customer-obsessed, innovative, and results-oriented product leader with a proven track record of launching successful products that have delivered measurable results with portfolio and/or product specific business impact across countries.
Experience leading a cross-functional agile product team.
Track record of working collaboratively across functions and geographies.
Experience in leading complex, large scale business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery.
Prior experience with senior leadership and demonstrated ability to effectively influence leaders and colleagues at all levels of the organization.
Excellent interpersonal skills and mastery of working in a matrixed environment.
Strong writing, presentation, and project management skills
Familiarity with product management process and software.
Ability to thrive under pressure, take accountability and to meet deadlines.
Exhibits Pfizer values (Courage, Excellence, Equity, Joy).
PREFERRED QUALIFICATIONS
Advanced degree or certification in Product Management or Digital Product Development preferred.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Flexibility to work across global time zones.
Role will be responsible for multiple geographies but requires flexibility to work with US time-zone.
Travel up to 10%
Work Location Assignment:On Premise
Other Job Details:
Last Date to Apply for Job: October 18, 2024
Work Location Assignment:On Premise2-3 days per week. New York City HQ, NY, Collegeville-PA or Any Pfizer Site
Eligible for employee referral bonus: Yes
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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