Patient Affairs Specialist

Baylor College of Medicine

Texas, Remote

Job posting number: #7281119 (Ref:20517-en_US)

Posted: September 18, 2024

Job Description

Summary

Patient Business Services is seeking a Patient Affairs Specialist toestablish the initial patient-family contact and maintain the continuity of patient rapport.

Job Duties

  • Financially clears patients for upcoming services.
  • Investigates and verifies insurance coverage and eligibility for scheduled services.
  • Documents detailed benefit verification information.
  • Creates estimates and financially counsels patients on amount due.
  • Collects patient out of pocket and documents efforts.
  • Contacts external PCP offices to initiate and obtain referrals for Baylor specialists.
  • Answers Insurance Verification Helpline calls and emails to resolve insurance issues for patients and clinical departments.
  • Corresponds with insurance companies to review denied services and provide recourse for payment.
  • Performs other job-related duties as assigned.

Minimum Qualifications

  • High school diploma or GED.
  • Two years of relevant experience.

Preferred Qualifications

  • Epic experience.
  • Insurance benefit, PCP referral and authorization requirement verification experience.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.



Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.


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Job posting number:#7281119 (Ref:20517-en_US)
Application Deadline:Open Until Filled
Employer Location:Baylor College of Medicine
Houston,Texas
United States
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