Job Description

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
• Extraordinary co-workers
• Some of the best tools, equipment, and research facilities in the world
• Career advancement and enrichment opportunities
• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
• Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov*These benefits vary by job classification.

What Your Job Will Be Like:

We are seeking a Administrative Support professional to join our Security Connection Team. Join our dynamic team to develop creative solutions to unique national security challenges!

On any given day, you may be called on to:

• Answer phone calls, emails, and/or instant messages to provide information regarding Safeguards & Security program requirements, policies, and resources to members of the workforce at all SNL sites.
• Maintain knowledge of security policies/procedures from muiltple security program areas.
• Employ in-depth interview techniques to ascertain customer\'s needs to provide timely and accurate answers.
• Accurately disseminate security-related information to members of the workforce though effective verbal and/or written communications.
• Review and update program documents and related security knowledge base articles / web-pages.
• Support the SNL Security Incident Management Program (SIMP) to triage inbound calls during operational hours.
• Interact with subject matter experts from various SNL Safeguards & Security Programs to discuss policy questions on behalf of the SNL members of the workforce.
• Support the Security Awareness program by assisting with briefings, and other informational activities communicating Safeguards & Security related requirements.

Due to the nature of the work, this candidate must be able to work onsite.

Salary Range:

$46,000 - $84,400

*Salary range is estimated, and actual salary will be determined after consideration of the selected candidate\'s experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require:

• High school diploma plus three (3) or more years of directly related experience.
• Administrative support experience.
• Ability to obtain and maintain an active DOE Q-level security clearance.

Qualifications We Desire:

• Experience providing excellent customer service with a strong customer focus.
• Experience working with government related requirements and policies.
• Experience with providing call center and help desk support.
• Demonstrated ability to work effectively with other team members, but also independently (with minimal supervision), in a fast past paced, dynamic environment while meeting deadlines/deliverables.
• Excellent computer skills to include experience with; MS Office, SharePoint and WordPress.
• Knowledge and experience in one or more major security area including information security, physical security, personnel security, or cyber security.
• Familiarity with DOE directives, especially S&S-related requirements and with Corporate Systems (SNL Lab Policies, TEDs, PO Queries).
• Broad understanding of Sandia programs, policies, organizations, procedures, and administrative systems.
• Experience evaluating data and developing metrics to help monitor trends, and areas to improve.
• Demonstrated ability to solve problems, and achieve results.

About Our Team:

The Security Connection Team serves as one of the primary points of contact for the Safeguards & Security Center at Sandia National Laboratories. This team contributes to mission sucess by serving as a security resource who partners and collaborates with our diverse community. Our committment to Sandia is to assist our workforce with exceptional customer service by answering their questions and help ensure they fulfill security requirements.

Posting Duration:

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

NNSA Requirements for MedPEDs:

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.

Position Information:

This Limited Term Employee (LTE) position is a temporary position for one year term, which may be renewed at Sandia\'s discretion up to a maximum of seven years.

Individuals in LTE positions may bid on regular Sandia positions as internal candidates, and in some cases may be converted to regular career positions during their term if warranted by ongoing operational needs, continuing availability of funds, and satisfactory job performance.

Job ID: 694048

Job Family: BU

Regular/Temporary Position: T

Full/Part-Time Status: F

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.