Phlebotomist Technician/Clerk

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Phlebotomist Technician/Clerk, you’re the face of the lab. You’ll help patients feel calm and comfortable before and during their tests while providing them with an efficient, professional lab experience.

A caregiver in this position works as needed 7:00AM – 3:30PM or 1:00PM – 5:00PM.

A caregiver who excels in this role will:

• Perform specimen collection, initial sample preparation and delivery of specimens.

• Assist with patient registration, address patient concerns and coordinate appointment schedules.

• Collect demographic information from patients, including insurance or payment information.

• Verify patient demographics, test information, sample identification and specimen type.

• Collect biological specimens by venipuncture and micro collection techniques.

• Observe patients for adverse effects and report to the supervisor.

• Prepare samples for testing.

• Identify, accession and transport specimens.

• Answer incoming calls and assist callers.

• Maintain accurate records regarding the collection of data.

• Maintain a clean, neat work area and ensure appropriate levels of inventory.

• Assist in the training and/or orientation of new caregivers.

• Attend in-services, continuing education and training programs and meetings.

• Complete mandatory education and training and maintain certifications and licensure.

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Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED.

• One year of experience with specimen collection and laboratory techniques and procedures.

• Basic Life Support (BLS) certification or willing to obtain within 90 days of hire.

• Knowledge of basic office equipment and procedures.

• Proficiency in the use of PC software applications.

• Strong typing, data entry and interpersonal skills.

• Ability to travel from site to site as required.

Preferred qualifications for the ideal future caregiver include:

• Graduate of a Medical Assistant program of a similar formal training program.

• Experience with patient registration and insurance billing.

• Willing to pick up hours at a minimum of 2 sites.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements: